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Order Processing Time
Handling time to dispatch order: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
1. Material: stainless steel 2. Purpose: used for home or bar brewing 3. Surface treatment: polishing 4. Number of kits: 18 5. Specifications: 350ml, 550ml, 750ml 6. Product accessories: hippocampus x1, straw x4, handheld colander x1, handheld slipper x1, cross ice strainer x1, knife and fork spoon x1, shaker x1, ice clip x1, crushed popsicle x1, measuring cup x1, wine spout x2 , Wine stopper x2, bamboo base x1 7. Dimensions: measuring cup: 4.3x3.9x8 cm, ice clip: 16.5x2 cm, broken popsicle: 20x3.3 cm, cross ice filter: 16.5x9.8 cm, handheld slip screen: 22.9x8.5 cm, handheld colander: 16.2x7.7 cm, knife, fork and spoon: 26.1x2 cm, straw: 20 cm long, wine spout: 11 cm long, wine stopper: 9.2 cm long 8. Exquisitely made of food grade stainless steel, strong and durable 9. The product has a beautiful appearance and can be used in many places such as homes, bars, etc.
